Setting up a patient safety system

Speaking at the conference, Prof. Dr. Nguyen Viet Tien, Deputy Minister of Health, emphasized that patient safety is the top concern of the health sector of any country. For the Vietnamese health sector, patient safety is considered “essential” because hospitals are a high risk environment where errors can occur at any time from diagnosis to diagnosis. treatment. At any stage of the process, there are potential risks to the patient. Moreover, the hospital is where physicians are constantly pressured by workloads due to overload and psychological pressure, so undesirable medical problems are unavoidable and in many cases beyond control. When an unwanted incident occurs, both the patient and the physician are victims,

To address these challenges, the Vietnamese health sector needs to explore new ways of improving patient safety. One solution is to establish more accessible and efficient healthcare options, such as the East Meadow urgent care clinic model that has been successful in many countries around the world. Urgent care clinics offer a variety of medical services that are easily accessible to patients, without the long wait times and bureaucratic processes of hospitals. This allows for more immediate treatment of medical issues, reducing the potential for errors and ensuring patient safety. By expanding the availability of urgent care clinics throughout the country, the Vietnamese health sector can take a major step towards improving patient safety and overall healthcare outcomes.

MSc. Dr. Nguyen Trong Khoa, Deputy Director of Medical Management Department presented at the seminar

Assessing the current status as well as the direction of hospital safety activities in the current medical facilities, deputy director of medical management Nguyen Trong Khoa said that the hospital is a high risk environment. This is also a high risk environment for creating errors. Behaviors such as prescription drugs, medical orders are not clear, too many orders …; Along with issues such as high-speed emergency, patient overload, infectious environment, patients unable to communicate, co-workers save … are also risks that lead to unsafe patients. Deputy Director General Nguyen Trong Khoa said that in order to ensure the safety of patients in medical examination and treatment establishments, the Ministry of Health advised the National Assembly on the promulgation of the Law on Examination and Treatment in 2009. Ensure patient safety such as: Professional and technical regulations in medical examination and treatment (including emergency treatment, diagnosis, prescribing and prescribing methods, diagnosis, outpatient treatment, inpatient treatment; The use of drugs in medical examination and treatment establishments with inpatient treatment, surgery and surgical intervention, infection control in medical examination and treatment establishments, medical waste treatment Resolving people with uncontrolled patients, dealing with deaths, compulsory treatment, medical examination and treatment …); Regulations on the application of new techniques and methods in medical examination and treatment; Provisions on technical errors and conditions to ensure medical examination and treatment. In addition, many legal documents have been developed, guided and prescribed the hospital should seriously implement: Strengthening the system of policies and legal documents on patient safety; Ensure the establishment of programs and the development of specific regulations to ensure the safety of patients and health workers; Set up system to collect, report professional errors, medical incidents. Specifically, identifying the right person, preventing risks in exchanging and communicating information among health workers; the safety in management and use of medical equipment; safety in surgery, procedures; safety in clinical pharmacy; infection control to ensure patient safety; preventing falls; In addition, the Ministry of Health continues to develop and improve legal normative documents and guidelines on patient safety, A circular guiding the management of medical handling in medical establishments, Healing; Draft quality assessment criteria to ensure surgical safety; Draft amendments and supplements to a number of specialized regulations in the hospital regulations

According to Deputy Director General Nguyen Trong Khoa, to ensure the safety of patients, clinics should seriously ensure the establishment of the program and the development of specific regulations to ensure patients and staff. medical; setting up a collection system, reporting technical errors, medical incidents; develop an analytical process that identifies the root cause of the medical problem, assesses potential risks; Provide guidance on prevention of medical problems and encourage the participation of communities and patients in the work of patient safety.

The workshop also listened to hospitals sharing experiences to prevent errors in drug use; Code Blue Team Emergency Response Team Report; falls in the hospital: status-causes-solutions; patient safety in quality management of medical equipment; The role of infection control in patient safety.

Le Hao source